HR Benefit Center

By logging into “HR Benefit Center”– your online community – you can access a number of administrative tools and reports that make it easy to manage your employee benefits program. Confidential and secure administrative user names and passwords are provided directly to you by your dedicated Covenant Services Group service team. Additionally, your Account Executive and service team are available to help should you need further assistance on the online tools that provide an additional level of access at your convenience.

Use the HR Benefit Center portal for quick and easy access to health benefit information – anytime, anywhere!

Our interactive tools make it easy to:

  • Access monthly billing report summaries
  • Examine claim payment vouchers and check registers
  • Submit online enrollment updates
  • Print temporary ID Cards
  • Print enrollment and claim forms, as well as HIPAA Certificates
  • Review monthly and quarterly reports
  • Search member eligibility records
  • Verify Flex account balances and payments
  • View Plan Documents and Plan Amendments
  • Online Customer Service
    • You have the ability to communicate with our Customer Service Center via secure electronic communications
    • You can receive answers to benefit coverage, eligibility status, claims status just to name a few

To speak directly to a Service Representative, contact our Customer Service Center at the number on your Member Identification Card or 1-800-680-8728, 8:30 AM – 5:00 PM Monday through Friday.